Last Updated : 26.03.25
1. Introduction
O'Sullivan Company, SARL is committed to compliance with the Telephone Consumer Protection Act (TCPA) and respects the privacy and preferences of our customers. This TCPA Policy outlines our practices regarding telemarketing, including compliance with TCPA regulations and procedures for obtaining and managing consent for telephone communications.
2. Scope
This TCPA Policy applies to all telephone communications made by or on behalf of PO'Sullivan Company, SARL, including but not limited to telemarketing calls, text messages, and facsimile transmissions.
This TCPA policy applies to all brands owned by O'Sullivan Company, SARL, including but not limited to “Peak Home”, “Peak Finance”, “Peak Legal” and “Peak Health”
3. Compliance with TCPA Regulations
O'Sullivan Company, SARL is dedicated to ensuring compliance with all requirements of the TCPA, including:
Obtaining prior express written consent from consumers before initiating telemarketing calls or sending text messages.
Maintaining an internal Do-Not-Call (DNC) list and honoring consumer requests to opt out of future telemarketing communications.
Providing clear and conspicuous disclosures regarding the purpose of telephone communications and how recipients can opt out.
Adhering to time-of-day restrictions for telemarketing calls and limitations on the use of automated dialing equipment.
Training employees and agents involved in telemarketing activities to ensure compliance with TCPA regulations.
4. Consent Procedures
a. Prior Express Written Consent:
O'Sullivan Company, SARL will obtain prior express written consent from consumers before initiating telemarketing calls or sending text messages. Consent forms will include clear disclosures regarding the purpose of communications, frequency of messages, and instructions for opting out.
b. Record keeping:
O'Sullivan Company, SARL will maintain records of consent obtained from consumers, including the date, time, method of consent, and any additional information required by TCPA regulations.
c. Revocation of Consent:
Consumers have the right to revoke their consent to receive telemarketing communications at any time. O'Sullivan Company, SARL will provide easy and accessible methods for consumers to opt out, including through telephone, email, or online request forms.5. Do-Not-Call (DNC) Compliance
Peak Systems Technologies, LTD maintains an internal Do-Not-Call (DNC) list of consumers who have requested not to receive telemarketing communications. The company will honor DNC requests promptly and ensure that employees and agents responsible for telemarketing activities are aware of and adhere to DNC restrictions.
6. Training and Monitoring
O'Sullivan Company, SARL will:
Provide comprehensive training to employees and agents involved in telemarketing activities to ensure understanding and compliance with TCPA regulations.
Implement monitoring and auditing procedures to verify compliance with this TCPA Policy and promptly address any potential violations.
7. Updates to TCPA Policy
O'Sullivan Company, SARL may update this TCPA Policy from time to time to reflect changes in TCPA regulations or company practices. Any updates will be communicated to employees and agents involved in telemarketing activities, and the revised policy will be made available to consumers upon request.
8. Contact Information
If you have any questions or concerns about our TCPA Policy or wish to exercise your rights under the TCPA, please contact us at:
Email: contact@peakhome.co
Company: O'Sullivan Company, SARL
Registered Office: Aix les Bains, France
By accepting our services, you acknowledge and agree to abide by the terms and conditions outlined in this TCPA Policy.
